SwarmGuard Privacy Policy

SwarmGuard is a service provided by Inalp Solutions AG, Switzerland. We value your privacy and manage your data in accordance with the legal requirements. This privacy policy will explain how our organization uses the personal data we collect from you when you access, install, or use the SwarmGuard service (“Our service”).

The data controller of your personal data, as described in this Privacy Policy, is Inalp Solutions AG (address: Badenerstrasse 13, 5200 Brugg, Switzerland; email: legal@inalp.com) (“SwarmGuard”, “we”, “us”, or “our”).

What data do we collect?

SwarmGuard processes personal data to: provide Services, process payments for the Services, and enable the functioning of our Websites and mobile applications. We may process the following categories of personal data and information that may include, but is not limited to:

• Email address. We ask for your email address as part of your registration. It is necessary for creation of your SwarmGuard account and using our Services.
• First name and last name. We ask for your first and last name as part of your registration. It is necessary for using the Services.
• Phone number. We ask for your mobile phone number as part of your registration. It is necessary to send the password and using the Services.
• Company details.
• Data related to the use of the SwarmGuard service including the IP address of the smartphone or computer.
• Payment related information. This information is necessary to collect payments for the Services.
• Access logs. Our Website and SwarmGuard Admin App collect access logs (such as IP address, browser type, operating system) to operate our Services and ensure their secure, reliable, and robust performance.
• Cookies. Cookies, pixels, and other similar technologies are usually small text or image files that are placed on your device when you visit our Websites. Some cookies are essential for our Websites to operate smoothly; others are used to improve Websites' functionality, analyze aggregated usage statistics to improve Websites' performance, and for advertising.

How will we use your data?

Your personal data is processed:

• Where it is necessary to fulfill our contract with you at your request. Such cases include:
  1. to provide access to our Services, including password reset emails or authentication messages;
  2. to process your purchase transactions;
  3. to ensure the secure, reliable, and robust performance of our Services and Websites.
• When we have a legal obligation to process certain personal data collected from you (e.g., to keep and process records for tax purposes and accounting).
• Where you have provided your consent to us. Such cases may include:
  1. to send marketing communication (unless applicable law permits us to contact you without your prior consent);
  2. to communicate with you.
• We sometimes may process your personal data under the legal basis of our or third parties' legitimate interest. Such cases include:
  1. to properly administer business communication with you;
  2. to detect, prevent, or otherwise address fraud, abuse, security, or technical issues with our Services and Websites;
  3. to protect against harm to the rights, property, and safety of SwarmGuard, our users, or third parties;
  4. to improve or maintain our Services and provide new products and features;
  5. to receive knowledge of how our Websites and applications are being used.

How do we store your data?

Inalp Solutions AG securely stores your data on our own server in a data center in Bern, Switzerland. We apply very high security standards and procedures to keep your data secure. Inalp Solutions AG does not have access to your encrypted network traffic or private keys.

SwarmGuard will keep your personal data only as long as necessary to provide you with the Services, or for as long as we have another legitimate ground to do so, but not longer than permitted or required by law. Some of more specific data retention terms are provided below:

• Customer billing information and payment details are kept by SwarmGuard for 10 years from the last payment transaction.
• SwarmGuard will use your email for marketing communication for 1 year after the end of your Subscription.

What are your data protection rights?

Inalp Solutions AG would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• Delete: request us to erase your personal data;
• Access: know and access personal data SwarmGuard has collected about you;
• Rectify: rectify, correct, update, or complement inaccurate/incomplete personal data SwarmGuard has about you;
• Object: object to the processing of your personal data which is done on the basis of our legitimate interests (e.g., for marketing purposes);
• Portability: request us to provide you with a copy of your personal data in a structured, commonly used and machine-readable format or to transmit (if technically feasible) your personal data to another controller (only where our processing is based on your consent and carried out by automated means);
• Restrict: restrict the processing of your personal data (when there is a legal basis for that);
• Withdraw consent: withdraw your consent where processing is based on a consent you have previously provided;
• Lodge a complaint: exercise your rights by contacting us directly or, if all else fails, by lodging a complaint with a supervisory authority.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please fill out our data-mutation web form or contact us at legal@inalp.com.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect very limited information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Inalp Solutions AG uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in.
• Understanding how you use our website.

How to manage cookies

You can set your browser no to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Inalp Solutions AG website contains links to other websites. Our privacy policy applies only to our website, so if you click on any link to another website, you should read their privacy policy.

Changes to our privacy policy

Inalp Solutions AG keeps its privacy policy under regular review and places any update on this web page. This privacy policy was last updated on April 1, 2023.

How to contact us

If you have questions about Inalp Solutions AG's privacy policy, data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at email legal@inalp.com.